After a referral has been accepted, and a Family Support Worker is allocated
, the Family Support Worker will contact the family and let them know this. Generally the support offered by FSI is either short term (up to 6 weeks) supported information and referral or longer term case-managed family support (up to 12 weeks with a possibility of extension on review to 6 months).The duration of individual services will vary in accordance with the assessed needs of the client.
Where it is unclear whether the family’s needs will best be met through short term or longer term support the Operations Manager will arrange an initial assessment in the family home. This assessment will help to determine what level of support the family will be offered.